TUNTEX SYS IT SERVICE DESK

Tuntex Information and Technology Services Office is the Office of Business Operations provides administrative support to the Office and Efficiency. The mission is to provide a foundation of information technology and business management systems to support development and deployment of innovative, efficiency and renewable technologies and practices.

Tuntex SYS has IT division that support this mission: Information Technology and Business Management Systems. These teams lead the development and implementation of information and business management systems that improve the efficiency and effectiveness of business processes and operations.

This includes the following:

•  Conducting assessments programs and management approaches and formulating findings, recommendations, and action plans to improve the effectiveness and efficiency of  management of programs.

• Implementing and adhering to program and project management best business practices to enhance Tuntex's ability to implement research, development, demonstration, and deployment projects by accelerating commercialization and maximizing deployment.

• Developing and maintaining information technology systems, hardware, software, and associated policies that support the mission requirements in a cost-effective manner.

• Streamlining and standardizing processes and procedures and providing more systematic management of program and project data, resulting in the technology offices requiring less time to reinvent new requirements or reports for management requests.

• Ensuring the security of information and information systems.

• Maintaining compliance with the Federal Information Security Management Act of Standards and Technology guidance, Office of Management and Budget, and DOE cyber security directives. Note: Department of Energy (DOE) released its cybersecurity strategy.

Tuntex-SYS IT Div Updated 1/24/2020